Thank you for ordering from Bittersweet Herb Farm. We appreciate your business and intend to do everything possible to insure that you are pleased. All orders are carefully packed and shipped from our facility in Shelburne, Mass. Please allow a delivery time of 2 weeks for in-stock items. If an order needs to arrive on a specific date or for orders shipped to Alaska, Hawaii, and U.S. Territories or outside the United States, please call our office at 1-800-456-1599 for assistance.
We are committed to customer satisfaction and stand behind all of our products 100 percent. If you are not completely satisfied with any of the items you have purchased, we will be happy to replace it. Please call us at 1-800-456-1599, and we will work to resolve any issues you may have. We appreciate your business and look forward to a long and lasting relationship with you.